Frequently Asked Questions


Customer FAQs

Q1. How do i place a bid?

To bid on an auction you need to register first. Create a login by entering your email and a password and then your done. Login with these details and you'll see your profile which you can edit and then any bidding will be live.

Q2. Why has the auction dissapeared?

Once an auction has timed out you will no longer see it listed on the website.

Q3. What if i win an auction?

You will receive a winners email with instructions on what to do next.

Q4. How do i contact Auction Bay?

You're welcome to email us at or send us a message on our facebook page.